Libraries act on their LibQUAL+[TM] findings : from data to action / Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors
(The jorunal of library administration monographic "separates")
| データ種別 | 図書 |
|---|---|
| 出版者 | Binghamton, NY : Haworth Information Press |
| 出版年 | c2004 |
書誌詳細を非表示
| 本文言語 | 英語 |
|---|---|
| 大きさ | xviii, 254 p. : ill. (chiefly col.) ; 23 cm |
| 内容注記 | The starving research library user : relationships between library institutional characteristics and Spring 2002 LibQUAL+[TM] scores / Martha Kyrillidou, Fred M. Heath Defending and expanding library turf-the need for scalable consumer research / Tom Sanville The OhioLINK LibQUAL+[TM] 2002 Experience : a consortium looks at service quality / Jeff Gatten Exploring outcomes assessment : the AAHSL LibQUAL+[TM] experience / Tamera Lee LibQUAL+[TM] in a problem-based learning (PBL) medical school : the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman The LibQUAL+[TM] challenge : an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau An academic medical library using LibQual+[TM] : the experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton Quantifying qualitative data : using LibQUAL+[TM] comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray Another tool in the assessment toolbox : integrating LibQUAL+[TM] into the University of Washington Libraries Assessment Program / Steve Hiller Mining LibQUAL+[TM] data for pointers to service quality at Wayne State University / Barton Lessin We asked they what they thought, now what do we do? : the use of LibQUAL+[TM] data to redesign public services at the University of Pittsburgh / Amy E. Knapp LibQUAL+[TM] meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll Using LibQUAL+[TM] data in strategic planning : Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher LibQUAL+[TM] 2002 at Vanderbilt University : what do the results mean and where do we go from here? / Flo Wilson |
| 一般注記 | On t.p. "[TM]" is superscript "Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004." Includes bibliographical references and index |
| 著者標目 | Heath, Fred M., 1944- Kyrillidou, Martha Askew, Consuella A. |
| 件 名 | LCSH:LibQUAL+ LCSH:Library surveys -- United States 全ての件名で検索 LCSH:Academic libraries -- Administration 全ての件名で検索 LCSH:Libraries -- Quality control 全ての件名で検索 LCSH:Information services -- Quality control 全ての件名で検索 MESH:Library Surveys -- United States 全ての件名で検索 MESH:Library Services MESH:Quality Control MESH:Consumer Satisfaction MESH:Library Administration -- methods -- United States 全ての件名で検索 |
| 分 類 | LCC:Z731 DC22:025.1/977 |
| ISBN | 9780789026019 |
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